Internet Support

Need advice and help with mercantile@internet?
The customer service center is here to assist you.

The Bank's Internet Support representatives will be happy to assist you by telephone at 03-9439343 or *3477.

Support activity hours are:

Sunday-Thursday: 08:00-19:00
Fridays and holiday eves: 08:00-13:00

  • The Technical Support Center includes Internet professionals.
  • Our job is to help you with various questions about Internet services.
  • The Center provides both technical support and operational support and you are always welcome to contact us.
  • The service is free.


We wish you easy and enjoyable use of the mercantile@internet website and the Mercantile App. If you have any questions, we are here for you.