At Mercantil, we see the customer at the center and place emphasis on the quality and experience of the customer service.
Mercantile has a service charter and accordingly, we strive to provide the best service to our customers through: responsibility, professionalism, accessibility, availability and personal and humane treatment, believing that the service we provide to our customers is one of the most important factors in maintaining loyalty and a long-term relationship with our customers.

The activity for the community is part of the overall being of Mercantile Bank. The bank and its employees do a lot for the community while taking advantage of the wide branching and geographical dispersion of the branches. In this way we manage to reach many communities. Mercantile Bank has chosen to focus its activities for the community on the field of education. This, out of an aspiration to give opportunities to young people and help build an educated "future generation" that will contribute to the advancement of the community and society.

For more information on mercantile activity for the community click here