A variety of benefits,

Mercantile Bank provides its customers with a variety of benefits, including monetary refunds, in accordance with the voluntary framework formulated by the Bank of Israel

Mercantile Bank provides its customers with a variety of benefits, including monetary refunds, as part of the Bank of Israel's framework adopted by the Bank. The benefits will be provided starting in the second quarter of the year (starting Tuesday,1.4.25) and will be granted automatically to customers who are entitled to them, with no need to contact the Bank. The benefits will be reviewed by the Bank every quarter.

The variety of benefits is divided into several categories:

Mortgage benefit – private customers who have taken out a mortgage at the Bank in the last three years [between 2022-2025], who during the entire second quarter of 2025, have paid the mortgage regularly and have received a salary* of at least NIS 5,000 in their bank account, will be entitled to a partial refund for the interest paid, up to a total of NIS 600 per quarter.

Overdraft benefit – customers who are small businesses, who took out a loan in their bank account and who, on the effective date, 1.4.2025, have an active loan in their bank account, will be entitled to a refund of up to NIS 200 per quarter, provided that during the entire second quarter of 2025, the loan is paid regularly and the average credit turnover in their account is at least NIS 10,000.

Current account fee benefit – customers who are small businesses that perform transactions (credit turnover) in an average amount exceeding NIS 8,000 during the second quarter of 2025 and pay current account fees on a monthly average of NIS 25 or more, will be entitled to a refund on the fees paid up to a total of NIS 550 per quarter.

Credit card fee discount for all customers holding a "Mercantile First" credit card - the Bank is currently launching the "Mercantile First" credit card. Holders of the new card will be entitled to a full refund of the monthly card fees, in the amount of NIS 30 per month.

All various benefits will be granted automatically to eligible customers, in accordance with the full criteria listed on the Bank's website.

Populations eligible for refunds:

• Private customers or business current account holders associated with an individual/small business tariff who meet the qualifying conditions during the period determined in relation to the benefits, as stated above.
• "Reserve Soldiers" - reserve soldiers who have received a reserve grant in their account (MATASH/MOPAT) starting 1.10.24.

Additional highlights:

• *Salary – means monthly income, consisting of a monthly salary and/ or a National Insurance benefit and/ or a Ministry of Defense benefit*, deposited into the customer's account via a MASAV (Clearing Bank Center) or in another manner approved in advance by the Bank.
  *Excluding one-time benefits or benefits granted for a fixed period.
• "Small Business" customer - customers with a business current account associated with an individual/a small business tariff.
• Refunds will be made for the second quarter of 2025 to the customer's account to the extent that they have met the eligibility conditions detailed above.
• The provision of benefits and the criteria for them will be reviewed by the Bank every quarter.
• The Bank reserves the right to change or terminate the benefit at any time, at its discretion.
• The provision of the above benefits is subject to proper account management and payment of the loan/mortgage and obligation in a continuous and orderly manner.
• The benefits will be granted once each quarter to each legal entity that meets the qualifying criteria
• Failure to meet the loan repayments may bear late payment interest and execution procedures

The above is written in the masculine form for convenience, but refers to both men and women.